Contact

Please use the form below to contact us for any reason (refunds/exchanges, product ideas, bulk/custom purchase requests, or just to say "hi"). If your message is related to an existing order, please include your Order Number in the Subject. You can also email us directly at customerservice@kfactorsupply.co...this is actually the preferred method for quality guarantee claims as we generally need photos to process those requests.

We try to reply quickly, but if you don't hear back from us within 48-hours (max), please check your spam or junk folders — sometimes our emails end up there.